Assessor Resource
ACMVET401
Coordinate veterinary reception duties
Assessment tool
Version 1.0
Issue Date: May 2024
This unit of competency describes the skills and knowledge required to coordinate and undertake patient admission and discharge. It also includes providing initial veterinary nursing care to patients (animals) and grief support to clients (animal owners).
This unit applies to individuals who work as veterinary nurses under the supervision of a registered veterinarian. Veterinary nurses who coordinate admissions and discharges need to hold and apply knowledge of animal anatomy and physiology and veterinary procedures, to triage patients, and use effective communication skills to support animal owners in grief.
Legislative and regulatory requirements apply to veterinary nurses but vary according to state/territory jurisdictions. Users must check with the relevant regulatory authority before delivery.
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